2016 TXYSAI   -   TEXAS, USA

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Reduction or elimination of core outsourcing/outsourced problems that become visible through:
 

  • Revenue loss 

  • Quality deterioration - brand reputation

  • Schedule delays

  • Scope mismanagement

  • Overrun cost

  • Violation of policies and procedures, or contractual agreements

  • Misalignment of expectations

  • Non-delivery of service

  • Unclear direction that would allow fulfillment of expectations

  • Incomplete information to reconcile issues

  • Delays in validation and verification

  • Incomplete requirements definition

  • More...

  • Improve the Business & IT Outsourcing & Outsourced experience, for Contracting and Contracted Organizations

  • Achieve peak performance in a global ecosystem

  • Empower contracted outsourced  teams to deliver
    excellence
    , while overcoming tight demands

  • Empower contracting managers to excel in multicultural and global settings, while overcoming multiple constraints

  • Online, LIVE, Customized 
    Workshops

  • Consultation with our Senior Executives, resolving strategic and tactical issues, while increasing the caliber of delivery

  • Proprietary ecosystems methodologies & cybersecurity approaches, infused in all workshops 
     

  • PROACTIVE services program
     

  • MID-STREAM services program

Teams collaborating with clarity of purpose, concise expectations, and aligned speed of delivery.

Client Deliverables

  • Preliminary Analysis of Need

  • ​Tailored Workshop for Client's Specific Challenges 

  • Scenarios, Exercises & Simulations for Peak Performance

  • Tailored Wrap-Up Consultation to Ensure Success

  • High Level Roadmap for Sustainable Growth

 

  • Successfully managed thousands of business & IT team members in the US and around the globe

  • Delivered while overcoming multiple constraints

  • Keen understanding of what it takes to yield the best results, and produce the highest competitive edge

  • S E N I O R   E X E C U T I V E S   |   P R O F E S S I O N A L   E X P E R T S   

    • Our instructors are experienced and established professionals in multiple industries and sectors (mid-size to very large organizations):  

      • government, non-profit, commercial 

      • defense, communications, retail, entertainment, education, finance, banking, healthcare, utilities, energy, technology development & service, supply chain, human capital, more… 

 

SDLC |   IT OPS  |  PMO  |  CALL CENTERS 

STEP 1

FREE 2-HOUR CONSULTATION
 

Decide on:

  • Outsourcing or Outsourced Party

  • Proactive or Mid-Stream Service

  • Length of Engagement

STEP 2​

Decide on:

  • Pre-set or custom program.  If pre-set, decide on: essentials, utility, equipped, resilience, customized

  • Participants for workshops

STEP 3​

 

  • Ensure participants attend all workshops and engage in exercises and simulations

  • Follow roadmap deliverable for sustainable improvement
     

 


 

  • Free Consultation & Preliminary Assessment - infusing an ecosystem and cybersecurity perspective to increase the value of the engagement
    • ESSENTIALS

      • 12 hours

      • At least 2 C-level executives of large organizations, and other professional experts engaged to work with the client

    • UTILITY

      • 24 hours

      • At least 2 C-level executives of large organizations, and other professional experts engaged to work with the client

    • EQUIPPED

      • 40 hours

      • At least 3 C-level executives of large organizations, and other professional experts engaged to work with the client

    • RESILIENCY

      • 120 hours

      • At least 3 C-level executives of large organizations, and professional experts engaged to work with the client

    • CUSTOMIZED PROGRAM

THE VALUE OF BBL WORKSHOPS

  • content-rich and customized workshops

  • infusion of cybersecurity concepts and practices

  • strategic consulting 

  • strategic roadmap deliverable for sustainable improvement 

BEFORE

post-contract processes and decision rights not understood

poor mutual understanding of the contract

loss of key talent and/or poor knowledge transfer

end-user resistance to adopting new methods

 

culture clash between the client and service provider

 

changes don’t last

 

lack of compliance

 

more…

AFTER

clarity & precision of expectations, understandings and outcomes

requirements and agreements deconstructed and evaluated

 

on-the-go consistent and continual knowledge transfer

 

organization and change management tailored practices

 

overdrive on communication and methodology for transparency

 

roadmaps for adoption of changes

 

embedded compliance at all stages

more…

BEFORE

little or no support from client leaders receiving services

client retained team not in place or too small

client retained team lacks required skills

inability to meet pent-up demand for services

language barrier

time-zone ineffectiveness

poor quality

lack of proper cybersecurity practices

more…

AFTER

Support structure developed, practiced, and enforced

 

mapping of capabilities to task and measured outcomes

 

skills and experience correlated with expectations and results

 

measured anticipated growth and demand for services

 

methodologies practiced for elimination of language barrier

 

time-zone maximized for effectiveness

 

quality management practices included

 

cybersecurity practices embedded

 

more…